Zichy Anna Pezsgőház Ltd. – General Terms and Conditions (GTC)

1. Operator Details

Company name: Zichy Anna Pezsgőház Kft.
Registered office: 3910 Tokaj, Bajcsy-Zsilinszky Endre út 18., Hungary
Phone: +36 30 534 3136
Email: info@zichyanna.com
Owner: Zichy Anna
Tax number: 32323087-2-07
Bank account: MBH Bank 10300002-13511544-00034902
Webshop: www.zichyanna.com
Hosting provider: Zerotimeservices Kft.
Design & development: Wine&Go

2. Conclusion of the Contract

By placing an order in the webshop, the customer accepts these GTC. The contract is concluded electronically and in the Hungarian language.

3. Products and Prices

The sparkling wines and still wines displayed in the webshop are listed at the current gross consumer price. Prices include VAT. Stock availability is updated continuously.

4. Payment Methods

• Online card payment (Barion)
• Bank transfer
• Cash on delivery (COD)

5. Delivery

Courier service: Zichy Anna Pezsgőház Kft.
Delivery area: within Hungary.
Delivery time: typically 2–5 business days.

6. Right of Withdrawal

Consumers have the right to withdraw within 14 days. The intention to withdraw must be communicated by email. Only unopened, undamaged bottles will be accepted for return.

7. Warranty and Product Guarantee

Zichy Anna Pezsgőház Kft. provides warranties in accordance with applicable laws and regulations.

8. Complaints Handling

Email: info@zichyanna.com
Phone: +36 30 534 3136
We respond to complaints within 30 days.

9. Limitation of Liability

Use of the webshop is at the customer’s own risk. The operator shall not be liable for technical errors.

10. Copyright

All content on zichyanna.com is protected by copyright. Copying is permitted only with the permission of Zichy Anna Pezsgőház Kft.

11. Miscellaneous Provisions

These GTC enter into force in 2025 and remain valid until revoked. Zichy Anna Pezsgőház Kft. reserves the right to amend them.